Below you will find details of various downloads that ITEMS have made available for your use. To download the file, right click on the link and choose save target as. To view the file through your browser, just click on the link.
|
Title |
Details |
| The
Service Management journey from ITIL to ISO2000 |
A set of slides from a presentation by ITEMS consultant
Colin Rudd to the members of itSMF Portugal |
| Contents
of the ITIL Business Perspective module |
A set of slides from a presentation by ITEMS consultant
Colin Rudd to the members of itSMF Denmark |
| ITIL
V3 Foundation Course outline |
The outline for the ITIL V3 Foundation Training Course |
|
ISO 20000
Auditor Course outline |
The outline for the ISO 20000 Auditor Training Course |
|
ISO
20000 Consultant Course outline |
The outline for the ISO 20000 Consultant Training Course |
| ITSMF USA Presentation 2007 | A set of slides from a presentation by ITEMS consultant Colin Rudd to the members of ITSMF USA |