People

Colin Rudd - Managing Director

Colin has over thirty years of practical experience working in the IT and Service Management industry and was awarded the itSMF’s Lifetime Achievement award in recognition of his contributions to the industry.  Colin is currently:

a Fellow of the British Computer Society, the Institute of IT Service Management and the Institute of IT Training

President of the Institute of IT Service Management

Chair of the BS 15000 Certification Management Board

Member of the itSMF Management Board

BCS / ISEB and itSMF examiner

itSMF and ISEB accredited lecturer

 Colin’s major skills and achievements to date are:

an architect of ITIL and contributing author to many ITIL modules

writer of many itSMF publications and white papers

preparing organisations for BS 15000 and successfully assisting organisations achieve BS 15000 certification

key contributor to the development and implementation of the highly successful BS 15000 Certification Scheme

successful project management of numerous small medium and large scale Service Management projects including:

successful project management of numerous small medium and large scale IT and network projects including:

  • Data Centre design and relocation

  • Network strategy, development, implementation

  • Network design and installation

  • Management tool reviews, assessment, design and implementation

  • Systems and service design, development and implementation

  • E-business and web site design, redesign, implementation and improvement

Service Management and BS 15000 training: delivering Service Management Foundation and Manger courses (and Network and Business Management, together with BS 15000 Auditor and Consultant course, training hundreds of students with pass rates significantly above the industry average.

Colin has achieved this experience working for organisations such as Rolls Royce, the British Aircraft Corporation, ICL, Ultracomp and ITEMS.  During these employments he has had many consultancy and training assignments with a wide variety of organisations in both the private and public sectors.

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